Clear packages, protected scope.
Start with an audit, move into a fixed-scope build, then add monthly support only when there is something live to maintain.
Fixed-scope work
Start here before retainers
These packages keep expectations clear. Anything outside the agreed scope is handled as an add-on or change request.
AI Workflow Audit
SGD $750
5 business days
Best first step before any build. We define scope, risk, tools, and a practical roadmap.
Included
- Up to 2 workflows reviewed
- 1 stakeholder call up to 60 minutes
- Current-state workflow map
- Automation opportunities ranked by impact
- Recommended build scope and estimate
Not included
- Implementation work
- Claim or subsidy administration
- More than 2 workflows
Starter Automation Build
From SGD $3,500
2-3 weeks
For one clear workflow with limited integrations and business rules.
Included
- 1 workflow
- Up to 2 app integrations
- Up to 10 business rules
- 2 revision rounds
- Basic alerts and runbook
Not included
- Data cleanup or migration
- Custom API work
- Procurement or compliance documentation
Standard Automation Build
From SGD $6,500
4-6 weeks
For multi-step workflows with approvals, alerts, and stronger handover.
Included
- Up to 2 workflows
- Up to 4 app integrations
- Up to 25 business rules
- Human approval step
- Error alerts, retry logic, and runbooks
Not included
- New workflows after scope sign-off
- Complex data migration
- Custom software product development
Advanced / Custom Build
From SGD $10,000
Scoped after paid audit
For complex requirements, multiple departments, RAG, custom APIs, dashboards, or data work.
Included
- Paid audit required before quote
- Detailed statement of work
- Milestone-based delivery
- Acceptance criteria per workflow
- Optional contractor or specialist support
Not included
- Unlimited changes
- Subsidy or reimbursement guarantees
- Unscoped post-launch enhancements
Scope protection rule
The quoted fee covers only the workflows, integrations, business rules, and deliverables listed in the agreed scope. New workflows, additional integrations, compliance documentation, data cleanup, reporting, or post-launch enhancements are quoted separately.
Add-ons and change requests
When scope expands, pricing is explicit.
These are typical ranges. Final pricing depends on data quality, API access, business rules, security requirements, and timeline.
Extra workflow
SGD $1,500-$3,500 each
Extra app integration
SGD $750-$1,500 each
Custom API integration
From SGD $2,500
Data cleanup or import
From SGD $1,000
Document knowledge base / RAG setup
From SGD $2,500
Dashboard or reporting layer
From SGD $1,500
Additional revision round
SGD $500
Additional workshop or stakeholder session
SGD $350/hour
Procurement or SOW documentation pack
SGD $500-$1,000
Urgent delivery surcharge
+25-50%
Monthly support
Retainers are for live systems.
Use these plans after the first workflow is live, or when your team already has automation that needs monitoring and improvement.
Starter
Best for SMEs automating their first 1–2 workflows.
- 1–2 automated workflows
- Monthly review call
- Error handling & alerts included
- Runbook documentation
- Email support
Growth
For growing teams that need more coverage and faster iteration.
- Up to 5 automated workflows
- Weekly check-in call
- Error handling & alerts included
- Runbook documentation
- Priority Slack support
- Quarterly automation review
Scale
For teams that need broader support, a larger backlog, and regular improvement cycles.
- Scoped monthly improvement backlog
- Regular support (Slack + calls)
- Error handling & alerts included
- Full runbook documentation
- Weekly or ad-hoc check-ins
- Custom integrations & API work scoped separately
- Quarterly strategy review
Your data stays on your systems.
We integrate with your existing tools via official APIs. We do not copy or store your business data. You own everything — workflows, credentials, and data.
Browse by service
See what each service covers
Each service page covers the problem, what we build, an example workflow, tools, pricing indication, and exclusions.
AI Workflow Audit
Paid audit before any build.
n8n Automation
Production workflows with reliability built in.
Seller Support Automation
AI-assisted intake and drafting for B2B teams.
Document Processing
Invoice, PO, and onboarding doc workflows.
Lead Follow-Up Automation
Multi-channel capture into one CRM pipeline.
OpsFlow Retainer
Monthly support: monitoring and improvements.
FAQs
Common questions
Still not sure? Email us at hello@paddly.io and we will reply within one business day.
Can you support procurement or compliance documentation?+
We can provide standard commercial documents such as quotations, statements of work, invoices, and project summaries. Subsidy applications, eligibility checks, and claim administration are not included unless separately scoped and priced in writing.
Can payment wait until a reimbursement or subsidy is paid out?+
No. Project payment follows the agreed invoice schedule. Any third-party reimbursement is handled between the client and the relevant agency, and does not change project payment milestones.
What counts as a change request?+
A change request is required when a request adds workflows, integrations, business rules, user roles, reports, data cleanup, compliance documentation, approval logic, or changes already agreed acceptance criteria. Change requests are quoted separately before work continues.
When does a project become a $10,000+ custom build?+
A project usually moves into custom scope when it has more than 2 workflows, more than 4 integrations, multiple departments, custom API work, data migration, RAG or document assistant work, dashboards, complex permissions, or unclear requirements. A paid audit is required before quoting these builds.
Where does my data go?+
The default design is to keep data in your own systems and connect via official APIs. If a workflow requires temporary processing or storage, we document that in the scope and data-flow notes.
What's included in each plan?+
Every plan includes workflow design, build, error handling, alerting, and runbook documentation. The difference is the number of active workflows and the cadence of check-ins. There are no hidden fees.
How does onboarding work?+
We start with a discovery call to understand your processes and priorities. From there, we recommend a paid audit, fixed-scope build, monthly support, or custom scope.
Can I upgrade or downgrade my plan?+
Yes. Plans are month-to-month. You can scale up, scale down, or pause with 30 days notice. No lock-ins.
Do you work with tools we already use?+
Almost certainly yes. We work with Google Workspace, Microsoft 365, Slack, WhatsApp, HubSpot, Salesforce, Xero, Airtable, Notion, Shopify, and 100+ others via Zapier, Make, or n8n.
Get started
Book a discovery call.
We will review your context and confirm whether the right next step is a paid audit, fixed-scope build, monthly support, or custom scope.