Services
Fixed-scope automation engagements
I help founder-led SMEs replace spreadsheet chaos and manual workflows with systems that actually work. Clear deliverables, proper handover, no open-ended retainers.
Workflow Audit
We map your current processes, identify bottlenecks, and build a prioritised roadmap of automation opportunities ranked by impact.
Start here if you want clarity before committing to a build.
Current-state process documentation
Time and effort analysis per workflow
Prioritised automation opportunities
Tool recommendations for your stack
Implementation roadmap with acceptance criteria
Workflow Implementation
We build and deploy 1–3 production-ready automations with proper error handling, monitoring, and documentation your team can maintain.
Production-ready automated workflows
Error handling and retry logic
Alerts for failures (Slack, email, or your preference)
Runbook for each workflow
Handover session with your team
Connected Systems
We design and build a central hub that connects your tools—replacing spreadsheet chaos with a system your team can actually use.
Data model design and setup
Central database or no-code hub
Automated data flows between your tools
Views, dashboards, and permissions
Documentation and team training
Specific automation services
Browse by what you need automated
Each page covers the problem, what we build, an example workflow, tools, pricing indication, and exclusions — so you can scope before talking to us.
AI Workflow Audit
Paid audit for Singapore SMEs — workflow map, prioritised opportunities, and a build estimate.
Learn moren8n Automation
Production n8n workflows connecting CRM, helpdesk, spreadsheets, WhatsApp, and accounting tools.
Learn moreSeller Support Automation
Capture seller messages, draft answers from approved docs, and route urgent cases for B2B teams.
Learn moreDocument Processing Automation
Extract, validate, and route invoices, POs, and onboarding documents into your accounting tool or ERP.
Learn moreLead Follow-Up Automation
Multi-channel lead capture into one CRM pipeline with timed follow-ups and stale-lead alerts.
Learn moreOngoing Support
OptionalMonitoring, maintenance, and continuous improvement. We keep your automations healthy and evolve them as your needs change.
Uptime monitoring and incident response
Bug fixes and small enhancements
Quarterly automation review
Priority support channel
Tool-agnostic
I work with your existing stack
No forcing you onto a specific platform. I recommend what fits your needs, budget, and technical comfort level.
Process
How engagements run
Clear phases, weekly updates, and proper handover. You always know where we are and what comes next.
Analyse
We map your current workflows, identify pain points, and understand what success looks like for you.
Design
We propose solutions, recommend tools, and lock scope with clear deliverables and acceptance criteria.
Build
We implement with proper error handling and testing. Weekly demos keep you in the loop.
Handover
Documentation, training, and monitoring setup. We ensure your team can run and maintain the system.
Support
Optional ongoing support for monitoring, fixes, and improvements as your needs evolve.
Not sure which service fits?
Book a call and I will help you figure out the best starting point.